Tutorials › Gyms · Episode 3
How Members Check In at Your Gym With Their Phone
Members scan your door's QR code and check in with their own phone, no app or password. You see every check-in, who is in now and how long each visit lasted.
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What you'll learn
The best check-in is the one your members do themselves. In this tutorial a member scans the QR code at your door with their phone camera. The first time, they type the email they signed up with and Lana finds their membership; after that the phone remembers them, so checking in or out is one tap. At the desk, Attendance shows every check-in as it happens, who is in right now and how long each visit lasted.
Chapters
Step by step
Scan the door code
At the door, they point their phone camera at your check-in code, and open the link.
First visit: their email
The first time, they type the email they signed up with, and Lana finds their membership. There's no app to download, and no password.
Check in
One tap on Check in, and it's recorded, with the time.
Every visit after: one tap
From then on, the phone remembers them. On the way out, or on their next visit, it's a single tap to check in or out.
Attendance
At the desk, Attendance shows every check-in as it happens, who's in right now, and how long each visit lasted.
Questions
Do members need an app or a password to check in?
No. They scan the code with their phone camera, type their email the first time, and the phone remembers them after that.
Can a member with an expired plan check in?
No. Lana refuses the check-in until the membership is renewed.
Where do I see who is in the gym?
On the Attendance page, which shows each check-in as it happens, who is in right now and how long each visit lasted.
What if a member doesn't have a smartphone?
Your front desk can check them in by hand from the Attendance page.