Shortlet Management Software Nigeria

Features

Everything Nigerian Shortlet Hosts Need in One Dashboard

Stop managing bookings on WhatsApp and tracking payments in spreadsheets. Lana gives you a professional system built for the Nigerian shortlet market.

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Reservation Calendar

See all your upcoming bookings in a clear calendar view. Log reservations with check-in and check-out dates, assign guests to specific units, and track the status of each booking — pending, confirmed, or checked out. No more double-bookings from juggling multiple chat threads.

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Guest Management

Maintain a complete profile for every guest — name, contact number, email, ID documents, and full booking history. Know instantly which guests have stayed before, how they paid, and whether there are any outstanding balances. Build a trusted guest database over time.

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Paystack Payment Collection

Send Paystack payment links to guests so they can pay online before they arrive. Or record cash and direct transfer payments manually. Lana tracks partial payments, calculates outstanding balances, and sends an automated confirmation email when the booking is fully paid.

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KYC & ID Verification

Collect and store guest ID documents during the booking process. Mark guests as verified or unverified, and add internal notes visible only to your team. Maintaining proper guest records is essential for security and increasingly required for short-stay properties in Nigeria.

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Availability Management

Block out dates for maintenance, personal use, or hold periods. Lana shows you exactly which units are available on any given date so you can confirm bookings confidently. All availability data updates in real time across your whole portfolio.

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Booking Analytics

Track your occupancy rate, monthly revenue, average length of stay, and booking trends over time. Identify your most profitable units, see which months are slowest, and use the data to refine your pricing strategy for each unit.

How It Works

Replace WhatsApp Booking Management in Three Steps

Lana takes the chaos out of shortlet management. Here's how to get your operation running professionally.

1

Set Up Your Units

Add each of your shortlet apartments to Lana — unit name, location, type, and pricing. Connect your Paystack account to start collecting online payments. The whole setup takes under 30 minutes and doesn't require any technical skills.

2

Log Your Bookings

When a booking comes in — via WhatsApp, Instagram, or direct inquiry — add it to Lana immediately. Assign the guest, set check-in and check-out dates, record any deposits already paid, and send the guest a Paystack link for the remaining balance.

3

Manage Guest Experience

On check-in day, verify the guest's ID, confirm payment, and mark them checked in. Lana sends automated confirmation emails with all the booking details. On checkout, update the record and any notes. Your complete booking history is always searchable.

Why Lana

The Only Shortlet Management Software Designed for Nigeria

Most property management software is designed for hotels or Western markets. Lana understands how Nigerian shortlet businesses actually operate.

Why Lana beats the rest in Nigeria

Built for Nigerian payment norms — handles partial deposits, outstanding balances, cash records, and Paystack online payments in one system. No assumptions about how guests pay.
KYC built in — collect and store guest IDs without using third-party tools or a physical file. Important for security and compliance in the Nigerian market.
WhatsApp-to-Lana workflow — you don't have to move guests off WhatsApp. Just log the booking in Lana after the initial inquiry and manage everything from there.
Multi-unit portfolio management — manage a single apartment or 20 units from the same dashboard without paying per-unit fees.
Transparent naira pricing — ₦50,000/month. No per-booking commissions eating into your revenue like listing platforms charge.

Pricing

Simple, Transparent Pricing in Naira

No booking commissions. No hidden fees. No dollar-denominated surprises. Just a flat monthly fee in naira.

Free Trial

₦0 / 30 days

No credit card required

Full access to all features
Unlimited units
Reservation calendar
Paystack integration

Start free trial

Pro

₦50,000 / month

Billed monthly

Unlimited units
Guest management & KYC
Reservation calendar
Paystack payment collection
Booking analytics

Get started

Max

₦150,000 / month

Billed monthly

Everything in Pro
Gym & studio modules
Advanced analytics
Priority support
Custom branding

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FAQ

Frequently Asked Questions

What is shortlet management software?

Shortlet management software is a digital tool that helps apartment hosts and property managers organise their reservations, track guest check-ins and check-outs, collect payments, and maintain guest records — all without relying on WhatsApp, Excel, or paper notebooks. For Nigerian shortlet hosts managing multiple units or a high volume of bookings, it's the difference between running a reactive, chaotic operation and a professional hospitality business with clear records and reliable cash flow visibility.

How does Lana handle shortlet bookings?

Lana gives you a reservation calendar where you log each incoming booking with the guest's details, check-in and check-out dates, and unit assignment. You can record deposits received, send a Paystack payment link for the balance, and track the booking status from pending through confirmed to checked out. When a booking is fully paid, Lana automatically sends the guest a confirmation email with all the details — professional, automated, and no extra effort from you.

Does Lana support KYC for shortlet guests?

Yes — Lana has built-in KYC support. When you add a guest, you can collect and store their ID document, mark them as verified, and add internal notes. All ID records are stored securely and linked to the guest's profile, so if they book again in the future their records are already on file. This is important for Nigerian shortlet operators who need to maintain proper guest records for both security and compliance purposes.

How do I collect payment for shortlet bookings with Lana?

Lana integrates with Paystack so guests can pay online via card or bank transfer — you send them a payment link and Lana records the payment automatically when it comes through. You can also record offline payments (cash pickups, direct bank transfers) manually in the system. Lana tracks partial payments and outstanding balances across all your bookings, and you can see at a glance which reservations have unpaid balances.

Can I manage multiple shortlet units with Lana?

Yes — Lana is designed to handle portfolios of any size. You can manage a single apartment or dozens of units from the same dashboard. Each unit has its own availability calendar, reservation history, and guest records. The main dashboard gives you a portfolio-wide view — total occupancy, monthly revenue, and upcoming check-ins and check-outs — so you always know the state of your entire shortlet business at a glance.

Shortlet Apartment Management Software for Nigerian Hosts